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How to Use Google Authenticator with JumpCloud TOTP MFA

This KB article shows you how to use the Google Authenticator mobile app to generate Time-based One-Time Password (TOTP) tokens for use with JumpCloud TOTP MFA. Google Authenticator can give users the 6-digit TOTP token that is required to sign in to resources protected by JumpCloud TOTP MFA.

Google Authenticator

Instructions

1. Open the Google Authenticator app on your device.
2. Tap + to add an account.
 

3. Select one of the following options:

  • Scan Barcode. This option uses the mobile device’s camera to scan the QR code.
  • Manual Entry. This option requires you to manually enter the 16-digit code.

4. Scan the QR code provided by JumpCloud, or enter the 16-digit TOTP code provided by JumpCloud.
5. Your account is registered and you’ll see it in the app. Google Authenticator will now generate new TOTP tokens every 60 seconds.

Updated on July 12, 2022

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